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Customer Satisfaction Analysis of Florbalovaprodejna.cz (recommentadions for its improvement)
Musil, Martin ; Pejta, Ivan (referee) ; Světlík, Jaroslav (advisor)
The master’s thesis deals with marketing survey, concretely analysis of customers satisfaction in a sport shop, Florbalovaprodejna.cz, with floorball equipment. In the practical part , the marketing analysis of the company is made with accomplishment and evalutation the customers satisfaction survey. This practical part comes from the theoretic basis of the master’s thesis.The survey of customers satisfaction research is carried out using the questionnaire method. On the basis of learned and evaluated information, acquired from the survey, a suggestion is formed for maintenance of customers satisfaction with sequentially increase the level of satisfaction.
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Analysis of Customer Services in TAMTAM BAR
Vrabcová, Kateřina ; Nováková, Eliška (referee) ; Chalupský, Vladimír (advisor)
This bachelor's thesis deals with an analysis of customer services provided by TAMTAM BAR restaurant in Kromeriz. In the theoretical part mainly the issues of marketing research and customer satisfactory are processed. The analytical part is focused on the introduction of the company itself, followed by the evaluation and the analysis of customer satisfaction. As the result this in turn leads to proposal of measures for quality level increase of analyzed services.
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Game System of the Czech Squash Extra League
Vorlíček, Ondřej ; Ruda, Tomáš (advisor) ; Krause, Veronika (referee)
Title: Game System of the Czech Squash Extraleague Objectives: The main objective of this bachelor thesis is to propose modifications to the game system of the Czech Squash Extraleague. The modifications should improve the organisation, raise the attractiveness, and increase the players' satisfaction with the competition. Methods: Electronic questioning, specifically Computer Assisted Web Interviewing method was used. It collected primary data for this work. A five-point Likert scale was used in the questionnaire to measure the opinions of the respondents. The second used method was document analysis, which examined secondary data in the form of competition regulations and documents issued by the Czech Squash Association. Results: Even though Czech Squash has been successful at the international level in recent years, the popularity of squash in the Czech Republic is declining. The most prestigious Czech squash league is not attractive. Through the research in this thesis was found that the players are unsatisfied with the current game system of the Czech Squash Extraleague. On the other hand, they were pleased with Mixed League system that was tested during the 2022/23 season and they agreed that it has the potential to become the main Czech squash competition in the future. Several suggestions...
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Experimentální činnosti ve výuce chemie v České republice a v zahraničí
VĚŽENSKÝ, Jan
The aim of the bachelor's thesis is to map the current state of use of experimental activities in the teaching of chemistry in the Czech Republic and abroad on the basis of authentic communications from graduates of primary and secondary schools. The work consists of theoretical part and practical part, which are arranged in chapters in chronological order in such a way as to ensure the continuity of the thought content of the issues addressed. The first chapter explains the teaching of chemistry in the Czech Republic both in the times past and in the present. Additionally, the educational systems in selected countries of the world are examined and described, as well as the approach to teaching chemistry in these countries. At the end of the theoretical part, various types of experiments are characterized, through which the author points to the current trend in education, in which there can be seen a shift to research-oriented teaching. In the practical part, the author performed an analysis of authentic statements of graduates of primary and secondary schools concerning the course of teaching chemistry and the use of experimental activities. Based on them, he identified similarities and differences in the use of experimental activities and in the approach to teaching chemistry in general. An obvious difference was found in methodology of chemical experiments, with the approach being the same between the Czech Republic and the Federal Republic of Germany, but different from France and India. The conclusion cannot be generalized due to the small sample of respondents. However, the analysis suggested possible differences in the concept of teaching chemistry and experimental activities, which may have an impact on students' attitudes and success. This also opens up space for further research using quantitative methods of pedagogical research.
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Philosophical Essence of Questioning
Mejšner, Štěpán ; Fajfr, Marek (advisor) ; Blažková, Miloslava (referee)
This diploma thesis aims to examine the philosophical essence of questioning. My task was to present a cross-section of philosophical thoughts and to separate their essence of questioning and to present their structure. Compare these structures with other studied philosophers and find their similarities or, conversely, the exact opposite. The problem that some philosophers are dealing with and some will omit altogether is the language itself. Language is also a partial answer to the nature of the questioning as such.
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Thinking in Hannah Arendt's conception
Škardová, Michaela ; Zicha, Zbyněk (advisor) ; Rybák, David (referee)
The thesis is an essayistic exploration of Hannah Arendt's thinking, with the central aim of naming the specifics of this thinker's thought, her sources of inspiration and her conception of thinking itself. The thesis attempts to clarify in what ways Arendt's way of thinking may inspire. The starting point of the thesis is her conception of the vita activa and the vita contemplativa, where the distinction between these two lives serves as a starting point for exploring the soil of the spirit. In relation to spiritual activities, the main purpose of the thesis is then to clarify the uniqueness of inquiry in Hannah Arendt's conception and to highlight the inherent nature of thought. The thesis outlines why it is important to inquire after thought itself and suggests the grounds for why Hannah Arendt acts like that. The thesis seeks to show how we are in the world through thinking and how practical reason is the defining factor in today's society. The thesis culminates in the importance of questioning in the process of education. KEYWORDS Hannah Arendt, thinking, vita activa, vita contemplativa, action, speech, practical thinking, meaning, conscience, questioning
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Embedding Formative Assessment in English Language Teaching in Primary School
Buriánková, Zuzana ; Vallin, Petra (advisor) ; Krátká, Jana (referee)
This diploma thesis is focused on embedding the formative assessment in English language teaching in primary school. It focuses on formative assessment strategies and their implementation in foreign language teaching. It specifies the learning aims, criteria, communication in the classroom including the efficient questioning, feedback, peer- assessment and self-assessment. The theoretical part of the diploma thesis deals with the school assessment, it describes the typology, the forms and the functions of assessment. It also deals with the theme of ability to learn foreign language with regard to cognitive, social and emotional, and physical growth of children. The third chapter of the theoretical part describes the key strategies of formative assessment. The empirical part explores the process of embedding the formative assessment strategies into the primary education. The collection of particular techniques is embodied in this part of the thesis. These techniques were used in the process of embedding the formative assessment in English language teaching in our school. There was the question at the beginning of the research: Do English primary teachers use formative assessment? My primary aim was to make gradual change in teaching using the techniques of formative assessment and to respond more to...
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Care about soul as basis of selfeducation
Stříbrská, Lenka ; Hogenová, Anna (advisor) ; Jirásková, Věra (referee)
The thesis deals with the interpretation of the 'soul care' theme supplemented by the considerations falling within the educational philosophy. The author of the thesis puts forvard three crucial questions as set in the introduction: What is the 'soul care' and what does it include? What would be the possibilities of getting back to this concept in the current times and would this be possible indeed? What role performs the school within the concept of 'soulcare' and what is the teacher's role? The thesis is divided in three parts denoting the comprehension of the concept of the soul in the Ancient times, in the New Age, within Patočka's concept of history and life movements and questioning, dialogue and discovering the sole origin as properties which are vitally important for the soul movement. The 'soul care' is also closely connected with the phenomenon of freedom as the freedom towards something which helps to found us and to form us. The necessity of the 'soul care' update has been gradually occuring and the primary role in such course of education belongs to school as the main contributory.
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Development of the reader in sixth to nineth grades: basic reading strategies
Lavičková, Marie ; Hausenblas, Ondřej (advisor) ; Hník, Ondřej (referee)
The work deals with the development of readers at second stage of elementary schools with focus to basic reading strategies. Clarifies the concepts of functional literacy Reading literacy. Based on the international research PISA and PIRLS examines the state of reading Czech pupils. It monitors what is the representation of reading strategies in RVP ZV and looks at some of the group of textbooks if promote reading and encourage the use of strategies. The work examines what is the basic readership strategies, what is their application in teaching, what require this lesson for teacher and what are the possible pitfalls. Theoretical knowledge is verified by modeled lessons designed by tutorial course.
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